PURCHASE GUIDE
Classes of Service and Prices
Purchase of a Ticket
Travel Information
Check a Reservation
Changes in your Trip
Overriding reasons (Force Majeure)
Ticket Refund
 
AT THE AIPORT
Check-in
Going Through Security
Advanced Passenger Information
Boarding the Aircraft
 
BAGGAGE
Hand Baggage
Checked Baggage
Baggage Tips
Excess Baggage and unaccompanied Baggage
Forbbiden Items
Restricted Items
Special baggages which require previous reservation
Baggage Acceptance
Baggage Liability Limitation Warning
         
SPECIAL ASSISTANCE
Travelling with Children
Pregnant Women
Children Travelling Alone
Additional Assistance
Travelling with Pet Animals
 
ON BOARD
Aircrafs
Sales on Board
 
LEGAL INFORMATION
General Conditions for Transportation
General Conditions for Canada market
Compensation for Cancellation of Flights
Terms and Conditions of the Website
Privacy Policy
Website Security
Use of Cookies